Reviews

Positive, very positive. I’ve got more confidence, direction and focus now

Angela was just fab! Any question that anyone asked she had an answer for. All the information was great. Very good and been very helpful. I enjoyed it.

Scary at first but from the minute I went in I felt comfortable. The fact that you welcome people on first coming in to the centre was great, then when we went into the room and there were fidget toys on the tables and you explained that all resources were in a font suitable for people with Dyslexia I felt welcome.

Surprising but brilliant. I enjoyed it all and felt very at ease. I would recommend you to anyone, and have already recommended my husband should come! It helped me to realise that I need to look after myself and only consider jobs where I will get the support I need

I have never had effective counselling like this before. It really helped talking with Julie, hearing her experiences, learning about setting goals and realising that I need to look after myself. I am now considering the type of jobs that I apply for along with the support they offer to staff

Everything was covered brilliantly. I particularly enjoyed the one-to-one sessions and all the content. It really has been great

I came out with a lot more information about the usefulness of volunteering. I am looking at applying for volunteer opportunities to ease myself back into employment. The sessions were eye-opening. 100% gave me more confidence and hope

Really good, really useful and friendly. Good to mix with others

I particularly enjoyed talking with people in the group. I have changed strategy now and learnt new skills by volunteering with AgeUK once a month and starting an AI course. I learned a lot on the programme and was surprised and satisfied with the group sessions

I wasn’t aware of all the opportunities in volunteering. I am much more confident in applying for volunteer roles now to get the ball rolling. It was also good to be able to get some individual support. Overall, refreshing. A positive change in job searching with good direction

Definitely a positive experience, I enjoyed it, particularly the group discussions. The delivery method was good, clear and easy to understand. I was offered a job last week so starting that soon

I felt brighter, calmer and more alive after the sessions with Debra

Excellent, no, more than that! Exceeded my expectations. You called when you said you would and sessions started when you said they would, reliably. Having all the resources and slides sent to me after sessions so that I could listen and not worry about taking notes was helpful. I really appreciated that Angela was not condescending in any way, unlike other organisations I have been to. This is the best help I’ve ever received.

Very positive. I had no idea really and now I have. I was floundering and felt there were no opportunities but now I have options of where to apply for home-based work. I learned more than I thought I would

Debra was very kind and understanding, which meant a lot to me

Helped me to identify obstacles and how best to defeat them

I found useful, practical information about the current job-seeking landscape and the job market. I started using a new job board website that I hadn’t used before. Obtained a new, optimised CV tailored to a wider range of vacancies

Engaging and thoughtful. I thoroughly enjoyed it.

Could you pass on my thanks to Angela for this morning’s [job boards] session, it was very very helpful

Thank you so much for your help. It was such a gift seeking out wanting to start the healing process, thank you again

Seeing other people meant I felt less isolated. Sessions were good and felt comfortable. Very useful. Calming, relaxing. Information was clear and precise and we were given time to ask questions. Some of it reinforced knowledge I already had but there was also some new information I didn’t know.

The visual presentation along with the verbal description was particularly good for me. It was also quiet with no distractions. Overall, sessions were really nice, genteel, steady and not crammed, slow, quiet

A person in a marginalised group who lives in a remote, rural location can benefit from independent and objective support, since isolation can magnify difficulties. The sessions helped restore a sense of proportion in certain areas. The counsellor was ethically correct, down to earth and possessed insight and in this reflected great credit upon the Humber Job Hub.

I enjoyed finding out about the opportunities to volunteer, particularly the introduction to RSPCA which I hadn’t realised was so close to where I live and have now applied to. Communication is top notch. The team are accommodating and treat people like family

The CV you prepared was amazing and the interview preparation session, including questions that may be asked and how to answer them, gave me the confidence to go to interviews and know I was prepared. I hadn’t started looking for jobs when I started but have applied and had interviews already. Very positive. Very helpful. Very informative. Great quality service and great help with CV.

Fun and engaging. Easy to access. It felt inclusive to everybody.

I particularly enjoyed the job boards session. I didn’t realise there were so many options and finding out how to use them was helpful. Also the interview session as I had never had an interview in the UK and didn’t know what to expect. Really good. I got the knowledge I needed and could ask questions at any time. Communication was amazing and quick. Just really easy and flexible to fit around my weekly shifts.

Engaging and something to look forward to. Job searching can feel like nothing’s happening so it was good to have something happening with these sessions every week.

It felt uneasy at first, having to commit to weekly sessions, but found that it helped to get me motivated. I’ve enjoyed the whole experience, particularly being in a group with other people in a similar situation. It made me reaslie that it’s not just me.

[My CV] is absolutely fabulous thank you and I love the way you have put it together. Your help and advice is very much appreciated

I enjoyed the group sessions a lot. Humber Job Hub are truly amazing! Amazing to meet good staff. Rated 6 out of 5!

The sessions helped a lot. I’m a lot more positive, if still a bit all over the place. The environment was positive and safe and I have been able to put in place things that were talked about. Overall very good. 4 out of 5, everybody can improve!

Really good. Better than I expected. Now I know what jobs are out there and that there are lots more volunteering positions available too. Just got a volunteering position too

Positive. At first it was a bit nerve-wracking but I enjoyed the Resilience Group at Haltemprice, it felt positive and safe and I feel that I benefitted from attending

The staff couldn’t be more friendly and the group I joined were a nice group who I got along with. Everything was clear and understandable from the start. Sessions were not rushed and were structured in a way that helped me with my disability, step-by-step, which meant I didn’t have to keep going back to points to clarify. 5 out of 5

Just wanted to say thank you to Joanna and Angela, for your support and help. I have now accepted an opportunity presented to me (pretty sure my new cv helped) so I will not need any further support at the moment. Should things not work out I would not hesitate using you for support in the future.

Overwhelmingly positive. Greatly helpful. 5/5

Learning about the job boards and having organisations coming in to talk about volunteering opportunities in the group was really helpful. I am now volunteering in a role I would never have thought of doing, but really enjoying it. You have opened up so many more opportunities to me

I will look for and apply for different types of roles now, not just accounting. I have been taking my CV into local businesses. This is something I would never have thought of doing, or had the confidence to do previously. Overall, very beneficial. I have gained so much, including connections and a new CV. You have all helped me so much

Positive, it has given me lots of confidence and the tools I need. I have been encouraged and motivated to get going. I felt comfortable. Thank you all for being so friendly

I enjoyed being able to access the sessions from home. The counselling sessions with Julie were particularly helpful.

I’ve just received an email this morning saying that I’m good to go ahead with the volunteering. I have you all to thank as I heard about the role from yourselves and mentioned that in my application. Thank you for all your support as a service as you all helped me gain more confidence to go ahead with applying for a volunteer role.

Thank you very much for all your help. The CV you created has helped me get noticed.

I found the [telephone counselling] sessions very helpful. Julie was easy to talk to and open up to. Very professional but outgoing too which helps me open up. I would recommend her to anyone

A wonderful experience, particularly because you were interested in me, personally. It was all impressive and I’m very happy

Very rewarding. Angela is excellent! I enjoyed learning about the different ways of finding jobs and the growth areas to look in. Since you changed my CV it is getting more interest now. I was excited to get up and go to the group sessions every day. I could be down one day then I’d attend the group the next day and be up again. The environment was very friendly and I would love to find a work environment like it.

The forthcoming year is definitely looking more positive with lots of possibilities. Very glad I have been able to take part in the Volunteering Pathway into Employment Group.

I was apprehensive at first but I particularly enjoyed the welcoming and supportive atmosphere in the groups. Everyone was from totally different backgrounds and all had their own struggles. It was comforting to know you’re not on your own.

It has all been great. You gave me the confidence and knowledge to take steps to start getting somewhere. The structure of the sessions and reason to get there has pushed me. I have signed up to a course and started volunteering, that wouldn’t have happened had I not started here. I would recommend you to anyone

The instructors were all good and the sessions were top notch! I enjoyed everything from day one and my confidence and motivation have improved 100%. Amazing, interesting, professional, exciting, brilliant!

I enjoyed everything about the friendly group sessions

I learned a lot of new information about CVs, cover letters, job searching and interviews that I had no previous experience of. The confidence session was particularly useful for dealing with anxiety too. I enjoyed the English sessions and have now signed up for classes at college. Overall, absolutely fantastic for me and I am happy to have had the experience. Grateful to Citizens Advice for recommending you to me

My confidence and motivation have improved as a result of having the three employment sessions with Angela. I have been inspired to do an IT course to improve my skills, as well as pursuing a more meaningful volunteering role to gain the experience I need. I was treated well and with respect

I got a lot out of the group sessions and feel better about applying for jobs now. I am applying to volunteer with the NHS to get some experience first. Overall, positive and very helpful

Good. I wasn’t sure what to expect but it was enjoyable, informative and supportive. I particularly enjoyed the interview preparation sessions and learning how to prepare answers for questions I might be asked

It was very positive and really engaging. I found out it is not very hard to build my confidence back

Thank you Debra. I enjoyed today’s session and have a lot to take away from it and work on

Debra is such a wonderful and professional trainer. The confidence session was very engaging, interactive and informative. She did an excellent job and I enjoyed every part of the session

I learnt a lot of new information. I enjoyed the group participation and feel more confident in my ability to find the right job for myself

I felt better by the second telephone talking therapy session. It was good to get things off my chest. Really informative employment sessions too which helped build my confidence and gave me information I wouldn’t have thought of otherwise, particularly around interviews. I have a better plan of what I want to do now and how to get there. I don’t understand why the Job Centre don’t offer these services to help people get into work!

The idea of joining a group was daunting at first, but it was OK. I found the session around the different job sites really helpful and I’m getting through to interviews now. My interview skills have improved, as has my self-confidence and anxiety. I also have a better idea of what I want to do and how to get there now. Very satisfied, 5 out of 5.

I realised I didn’t know a lot about volunteering and it was really helpful meeting the organisations who offer opportunities. Very useful and informative. It broadened my horizons.

The staff are brilliant and it was nice to meet other people in the groups. It’s all been very informative and pleasant. I thoroughly enjoyed it to be honest and recommend you to anyone. Thank you for all the help and support you’ve given me

Very good, a real eye-openener with a lot of insight into what is obtainable for me in the UK. I thank God for you and will make sure I benefit from all of the advice and knowledge.

Loved it! The interview sessions and my CV were great. I had no idea there was so much to learn about interviews. I wish the sessions could have been longer so I could have seen you guys and the group more. I’ve had 5 interviews and got a new job!

The session around job sites was really helpful. You have inspired me to look further afield and think outside the box more. I absolutely found it all really beneficial and have recommend you to everyone.

I really enjoyed the practical advice like sending out speculative letters, about agencies and getting online qualifications. It all made it much more clear what to do. My confidence has improved a lot. I wish I’d found you much sooner.

I really enjoyed the confidence building session as that was the most important to me. However, I also really liked how my CV was edited to be much more suitable and to stand out to employers. I feel that the sessions allowed me to broaden my horizons and look at job vacancies I would not normally have thought of. I have just started some voluntary work which I can add to my CV which can currently fill in a blank based on my unemployment. This can hopefully help me gain paid employment in the near future. The sessions were friendly, safe and inclusive. All of the staff were very friendly and helpful. 5 out of 5!

It felt good knowing I could freely talk about anything and felt supported. Julie was very supportive and nice. She was also very friendly, easy to talk to and was a positive experience. I definitely felt better talking with her.

Overly positive, really good. It was lovely speaking with all the team. It was very professional and the presentations were well put together. I enjoyed the group setting and sharing stories. I looked forward to coming each week.

I’m delighted to inform you that I have landed up on a contract for the role of Multi-Skilled Flexi Operative. I had initially started working for an agency (Adecco) from May, but got my direct contract this month. I take this opportunity to thank each and every one of you at Humber Job Hub for helping me reach this point. My special mentions to Angela, Deborah, Debra, Katrina and you Joanna. I’m extremely grateful to each one of you for the guidance and helping hand given.

I would like to say a massive thank you! Especially to you, Joanna, as you sent me this job advertisement. However, I do believe from attending the sessions I gained a lot more self confidence to walk into the interview and smash it! The ‘thank you’ goes out to each and everyone of you. I got the position and I am due to start by the end of this month. Thanks again!!

Thank you to everyone at HJH it has been a truly enjoyable and beneficial course, thank you

Wow, my CV looks absolutely fantastic. Thank you so much

The sessions were more helpful than I thought they would be. I feel more motivated in looking for work now. The session around preparing for interviews has put my mind at rest and my confidence in searching and applying for jobs has increased.

Surprisingly good! I didn’t know what to expect but I got a lot out of it. Not least, the section about online interviews as it hadn’t even occurred to me that this was a possibility.

Really useful. I didn’t know how much I didn’t know! Creating my CV for me was such a time and effort saver and it was written to a high standard. I learned a lot around interviews including how to approach questions. I hadn’t realised there were so many job boards either, I had been limiting my options so much in where to look for jobs. Really helpful.

I just wanted to say thank you for your help with my CV and job interview skills. I was successful in securing an interview for the first role where I used the CV to apply! They told me they had had 170 applicants! Very happy I was selected from this many candidates! Anyway, a very good outcome from CV so a big thank you.

I am now wording applications better and performing better in interviews. Totally helpful, great knowledge and the feedback was great too

The sessions exceeded all my expectations. An extremely informative, knowledgeable and friendly approach to coaching.

Improved my confidence. I gained useful information. Encouraged me to go new places and interact with different people.

I was super glad to be in this session. I am feeling ten times more confident and inspired by Debra’s approach to getting confident in life’s pursuits. Debra’s teaching was very refreshing and reassuring. She used life experiences that I totally could relate with. Debra has a kind personality and an amazing voice that makes you believe in what she teaches. I am inspired. Thank you so much.

Helpful. Enjoyed the breathing exercises.

Thank you for all positive energy and good feedback.

It was very good and informative. Really opened my eyes and was easy to follow.

Very positive and helpful – thank you! I came into the session quite nervous and ended feeling a bit more confident and equipped to help myself.

The sessions are very well taught. I enjoyed all the knowledge that Angela shared with me, it was all explained very well. I am much more confident in my interview skills and know where to look for jobs now. I didn’t expect the service to be this good, it was so much more than I expected. Much better than other programmes I have tried - you actually care.

The group helped me immensely, they were supportive and you realise it’s not just you who may be struggling. Not being from the UK, it all helped me to understand how things are done here. It helped with my language skills as well as motivating me. All the staff are very welcoming. It is amazing what you do!

I was told by a company that approached me that I have a great CV now! I learned so much about employment and will now do better at interviews. I feel more confident.

UPDATED MAY 2025: I was hired today as a supplier chain technologist! Thank you Joanna and thanks to Angela for all your help and support. Have a great day

I feel as prepared as I can be. The people in the groups were motivational, the social side of these groups is really helpful. Seeing how other people are also struggling with finding work helps you feel less alone with it. It is all very good and I tell everyone who’ll listen about your team.

I learned a lot about where and how to look for jobs, and how to prepare for interviews. My experience was excellent.

I particularly found the CV and Self-employment sessions very helpful. I feel more informed and my confidence has greatly improved. A very positive experience and I am incredibly grateful for all the support you gave me.

I found the way you create a CV and explain how to tailor it was very helpful. I received a lot more support than I was expecting - helping me on a Teams call to get onto the course I wanted to do and applying for jobs etc. A very helpful and positive experience.

I enjoyed all the information that was presented, the links provided and the group discussions. It all gave me more confidence to look for work, apply and to just get out there. I gained a lot from these sessions and found it very beneficial. A brilliant team, very supportive and I highly recommend.

A lovely experience, supportive and very helpful. I got a job in care which I am enjoying very much

The sessions have given me a new outlook and brought up opportunities and ideas of what I can do for work now. I found them enlightening, relaxed and didn’t feel forced into anything.

The sessions I had were invaluable and made me feel confident about my future and what I wanted out of a job/life balance. I was really impressed with the support I received and have recommended your team to several people

I am working now. I really enjoyed the Groups and the support I received was invaluable and really made a difference to my mental health. Thanks again to you all for being so supportive.

The English sessions have been excellent. I felt that Deborah was patient and took the effort to understand my major concern, which was in pronunciation. The classes & the practice sessions have definitely helped me to identify the common mistakes that I’ve been making, and address them. Deborah has suggested some valuable tips. Along with all these I truly enjoyed the lovely conversations with her. I really appreciate her as an effective teacher & as a very nice individual.

I found this session immensely valuable, especially as I do feel quite emotionally vulnerable as a result of not having a secure career yet. Given me the tools to be able to cope with whatever is thrown my way.

The confidence session was really wonderful. Impressed with the techniques suggested to overcome self-doubt. Wouldn’t mind a longer session.

Very friendly staff. Listened without judgement. Helpful advice and support readily available. Works around any other commitments that you have.